Community Reinvestment Association of North Carolina

Advocacy for Change to End Predatory Lending

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CRA-NC Shareholder Proposal - H&R Block must cease its current practice of issuing high-interest Refund Anticipation Loans (RALs)


WHEREAS:

H&R Block, Inc. (“H&R Block”), through a partnership with Household Tax Masters, Inc. and Imperial Capital Bank, provides short-term consumer loans to taxpayers in the form of refund anticipation loans and refund anticipation checks (collectively, “RALs”).  RALs are short-term loans issued to consumers for the maximum amount of their expected federal tax refund.  Data suggests that RALs providers, including H&R Block, target low-income individuals and particularly recipients of the EITC with this product.  For example, though they are the least able to afford the costs, in 2003 79% of consumers who took out RALs were low-income;

We believe that there is an appropriate role for short-term consumer loans in the marketplace when such lending is done responsibly;

However, we believe that the RALs offered by H&R Block do not constitute responsible lending because, in our opinion, H&R Block charges unreasonable interests rates (with APR’s from 150% to 400%) and high fees for extremely short-term loans that provide little economic value to borrowers;

Because of the high costs and limited economic value of RALs, we believe that these loans are predatory;

Further, federal and state regulators also recognize RALs as predatory.  For example, the California Attorney General recently brought an action against H&R Block for its RALs lending practices.  Further, the FDIC has recently indicated that it did not see any economic benefit to consumers from these loans.

In our opinion, this practice is not only detrimental to consumers, but also costly for H&R Block shareholders;

As described in H&R Block’s 2005 Form 10-K, it has been the defendant in numerous lawsuits related to its RAL practices, including those with claims that RAL interest rates are usurious or unconscionable, that RAL activities constitute a breach of state laws on credit service organizations, and that RAL activities constitute unfair or deceptive practices;

Some of these cases have cost H&R Block substantial amounts of money.  For example, one such case recently settled for $43.5 million;

Further, as described in the Form 10-K, future litigation and regulatory proceedings related to RALs could have a material adverse effect on H&R Block’s financial condition;

RESOLVED:

Shareholders request that the Board of Directors implement a policy mandating that the Company cease its current practice of issuing high-interest RALs, develop higher standards for any future issuance of RALs, and ensure that if the Company issues RALs in the future, such RALs are issued with an interest rate and  accompanying fees that are reasonable and in compliance with all applicable laws.