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Tax service company wants to open
savings bank
Groups fight Block’s bank plan
By GENE MEYER
The Kansas City Star
Five consumer groups urged federal regulators Wednesday to
reject H&R Block Inc.’s application to open a
savings bank that the activists contend could be used to gouge
consumers.
Block said it wanted to open the savings bank, which would be
based in Kansas City, to provide a low-cost banking alternative
to its tax service clients and others who currently do not use
traditional banks much.
The consumer groups, led by the California Reinvestment
Coalition in San Francisco, fear that opening a bank would
make it easier for Block to market costly tax refund loans and
subprime home mortgages in low-income neighborhoods. They also
contend that a planned single bank in Kansas City would allow
Block to pull clients’ money out of communities throughout the
nation without reinvesting some of it as federal law requires.
“If H&R Block wants to be a bank, it should get out of
the business of brokering predatory refund anticipation loans to
working poor families,” said Chi Chi Wu, a staff attorney with
the National Consumer Law Center, which also is a member
of the coalition that addressed Office of Thrift Supervision regulators
Wednesday in Dallas.
“It should be providing low-cost savings accounts so
families can get their refunds quickly and safely,” Wu said.
The Community Reinvestment Association of North Carolina,
Inner City Press/Fair Finance Watch and the Woodstock
Institute also participated.
Block denies any intention to gouge tax service clients or
other customers.
“The plans we’ve submitted to the Office of Thrift
Supervision are very specific,” said David Gunasegaram, a
Block spokesman.
“We have no plans to offer refund loans through the bank. Internal
Revenue Service regulations prohibit us from originating
them. We have no plans to make subprime loans,” Gunasegaram
said.
Block has made refund loans available through its tax offices
for years, and many clients have filed class-action and other
lawsuits over fees and other loan terms. The company has
successfully defended some of the complaints and settled others,
including a Texas lawsuit in 2003 for nearly $44 million.
And while the planned Kansas City bank would not make
subprime loans, Block’s Option One mortgage unit, which
generates significant income and revenue for the company,
specializes in lending to borrowers with checkered credit
histories.
Company officials have declined to share many details of the
planned bank until the OTS and other regulators approve the
proposal. Block’s current charter application, filed in May,
is the third the company has filed since 2002. Block withdrew
the previous two applications to re-evaluate them and make sure
the proposals best fit both Block’s needs and its clients’,
Gunasegaram said.
Chairman Mark Ernst told securities analysts in June that the
company had applied for a charter for a single Kansas City bank
to provide both nontraditional low-cost banking services for
clients and a depository for customers’ funds.
The plans represent a huge expansion for Block. The company
already tends more than $1 billion of its customers’ money,
which includes funds in investment accounts at its financial
services arm, mortgage deposits generated by its home loans and
retirement savings in individual retirement accounts that tax
customers have opened.
Block currently relies on other banks to help hold
customers’ deposits. Having a charter, and consequently the
ability to deal exclusively and directly with depositors, would
allow the company to keep more of the income that business
generates instead of sharing it with partners.
Shares in Block closed Wednesday at $23.52, down 22 cents.
First glance
■ Some consumer groups fear that opening a bank would
make it easier for H&R Block to market costly tax refund
loans and subprime home mortgages in low-income neighborhoods,
allegations that Block denies.
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